INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

FAQ;s

Will I receive the same product that I see in the picture?

Thanks for asking! 😊 We strive to provide accurate product representations.

Where can I view my sales receipt?

Hey! You can find your sales receipt in your email inbox – we sent it to you after your purchase. If you can't find it, check your spam folder or contact us, and we'll resend it for you! 😊

How can I return an item?

Hey! If you're not satisfied with your purchase, you can initiate a return within [3] days of delivery. Here's how:

1. Contact us via [email/phone/support ticket] with your order number and reason for return.
2. We'll provide a Return Merchandise Authorization (RMA) number and instructions.
3. Pack the item securely, including all original packaging and accessories.
4. Ship the item back to us via a tracked shipping method.

Will you restock items indicated as “out of stock?”

We regularly restock popular items, but lead times vary. If an item's marked "Out of Stock," you can:
1. Check back soon – we might have new stock arriving!
2. Contact us – we can notify you when it's back!
3. Shop similar products – we might have alternatives!

We'll do our best to keep popular items in stock for you!

Where can I ship my order?

We ship to locations within Pakistan. If you're unsure about your area, contact us with your location details, and we'll check if we deliver there.

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